Help Center | Infyniinfyni

Help Center

Security

We care about the security of our users, using the information only to improve the services we offer you or the functionality of the site. Infyni uses the "Terms of Services" to govern the use of your personal information.
Infyni has implemented various security measures to protect your data from theft. Your account details are secure with us.
Below are the rules of conduct that a trainer should follow: Professionalism - Trainers should follow a professional attitude towards their students both during and after the session. This includes being courteous, respectful and avoiding any discriminatory and/or offensive behavior towards the students. Data Privacy - Trainers are required to adhere to the “Acceptable Use Policy” stipulated in detail in our “Terms of Service.” Intellectual property rights - Trainers must respect the intellectual property rights stipulated in detail in our “Copyright and Trademark Policy.” Content Quality - Trainers are responsible for providing content to the students that is accurate, up-to-date and relevant to the course material. Trainers must also ensure that their teaching methods are effective and engaging.
We have a team of moderators who are present in each class or session of every course, monitoring every course, live. They help in making sure that all the sessions run smoothly and professionally and provide the support needed for both students and instructors.
Infyni has a team of professionally trained moderators overseeing every session on our platform who ensure the classes meet the learning outcomes. They also help communicate feedback between students and instructors.
We have moderators who are present in every live session on our platform, monitoring how the classes are conducted. In the event of any inappropriate behavior, they are authorized to take immediate action and report the same as per guidelines. As a student / instructor if you face any issues, you can always reach out to our quality control team through a direct message on WhatsApp or email us and we will investigate the issue to take the necessary action.
You can report any kind of policy violations by reaching out to our support team through our website or email. We will investigate the issue promptly and take the required action.
If you have any concerns or grievances that you’d like to raise with the senior management, you can contact us via email through our website. We have a Quality Control division that conducts periodic audits on every course, collecting feedback and suggestions from both students and trainers. We are committed to providing you with a safe, secure, and professional learning environment. We hope this information has answered any questions you had. If you have any questions, feel free to reach out to us.
Help Categories